Sr Director of Product Management, AppDynamics
2019-Present, San Francisco, California
Currently leading the product strategy, vision, roadmap, and requirements for AppD Digital Experience Monitoring (End User Monitoring, Analytics, and Business Intelligence). Responsible for a multi-level organization of product managers.
Director of Design Technology, AppDynamics
2017-2019, San Francisco, California
Built a team of 7 design technologists. Established common patterns and prototyping tools for testing design concepts and conducting user testing. Launched AppD's first design system, Particle, including an interactive pattern website.
UX Lead, Coupang
2016-2017, Mountain View, California
Responsible for leading a team of UX designers to provide product strategy, interaction, and visual design expertise at Asia’s fastest growing e-commerce company. Developed a code-based design library for supplier and marketplace tools. Launched audit interface for company-wide A/B testing platform.
Principal UX Designer, BMC
2013-2016, Santa Clara, California
Launched Innovation Studio, a platform for developing multiplatform apps for large-scale IT operations. Led a team of 4 interaction and visual designers to design and launch Smart IT, an innovative IT Service Management product that reduces the time to resolve Service Desk incidents by over 50%. Developed interactive prototypes and production assets for Web and mobile platforms, working with a 60-person R&D team.
Senior UX Designer, Sandia National Laboratories
2010-2013, Albuquerque, New Mexico
Launched WebShipper, a tool for shipping hazardous and export-controlled substances between national laboratory worksites. Conducted user interviews, contextual inquiries, and storymapping exercises. Worked closely with Business Analysts to develop product backlogs and promote user-centered design practices across the organization.
Product Vision & Strategy
Prioritization (MVP, GA)
Design & Experience
Generative User Research
Concept Value Testing
Sketch, Adobe Creative Suite
Prototyping (InVision, Principle)
Troy, New York
Master of Human-Computer Interaction
Bachelor of Computer and Systems Engineering
Graduated May 2010
Vinyl, world travel, meditation, skydiving, and speaking Chinese poorly.